Collection and Use of Personal Information

We collect the following personal information from you:

  • Contact Information: such as name, email address, mailing address, and phone number
  • Billing Information: such as credit card number and billing address
  • Unique Identifiers: such as username, account number, and password
  • Preferences Information: such as product wish lists, order history, and marketing preferences

As with most websites, we automatically gather information about your computer, such as your IP address, browser type, referring/exit pages, and operating system.

We Use This Information To:

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Respond to customer service requests
  • Administer your account
  • Send you a newsletter
  • Conduct research and analysis
  • Facilitate your transactions with other users

Subscribe or Unsubscribe

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us at info@sotonorthamerica.com.

Information Sharing

We will share your personal information with third parties only in the ways described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that offer services to help us with our business activities, such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

  • As required by law, such as to comply with a subpoena or similar legal processes
  • When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request
  • To any other third party with your prior consent to do so
  • If SOTO North America is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information

We make your contact information available to other users you transact with on this site to help complete the transaction.

PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal website.

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

We use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.

Web Beacons

Our web pages contain electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used. They may also be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We use a third party to gather information about how you and others use our website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

Links to Other Websites

Our site includes links to other websites whose privacy practices may differ from those of SOTO North America. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at support@123ink.ca.

We provide two means for you to make a purchase on our site. You can either use our order form or a third-party payment option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third-party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

We will retain your information for as long as your account is active or as needed